B2B Market Research
Market-Eye Ltd
Est. 1995
Market-Eye is a boutique business-to-business research organisation specialising in providing information relating to client relationships and competitive positioning.
Market-Eye’s key components
Net Promoter Score (NPS)
Market-Eye uses the commonly used metric to gain the NPS score for both the commissioning organisation and their competition. The ratings and supporting comments give a base to understand your clients’ perceptions.
Market-Eye's 1.75™ satisfaction point
Market-Eye designed it’s 1.75 Satisfaction Point scale to give clients more focused areas to target and understand how effective the organisation is at fulfilling essential aspects for client satisfaction.
Detail
Market-Eye's distinctive method concentrates on detailed comments gathered by local in-house staff; through phone surveying (as opposed to digital) this allows for a deeper explanation of the reasons behind the supporting ratings.
Get in Touch
If you're interested to find out more about how we can help your organisation, please fill out the contact form or call us.
New Zealand: 09 521 5122
Australia: 61 2 9000 2376